Local and European public institutions

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Our sector expertise in European institutions helps them to develop new programs and services to improve public services through increased digitalization and a digital single market.

The goal is to improve public services to citizens and businesses by using digitalization efficiently and to create a more interconnected environment based on interoperability between member states.

The increase in cyber threats has put IT security at the forefront of European and global discussions in recent months. As a result, cybersecurity and the reliability of information systems have become important priorities.

Our support

I/ Market

At the local level, the government program reflects the desire to place digitalization at the center of concerns in order to:

  • Make life easier for citizens and businesses
  • Opting for open innovation
  • Making a success of digital government

Luxembourg hosts multiple of European institutions, agencies and bodies; their needs in the implementation of European policies, the single market and European regulations require significant reinforcements.

II/ Clients

Our goal is to help Luxembourg ministries to achieve the objective of a successful digital government as recommended by international bodies. Several strategic axes have been defined:

  • developing eGovernment,
  • to advance administrative reform,
  • promote digital inclusion,
  • integrating new technologies.

For European institutions, including the European Investment Bank (EIB) and the European Investment Fund (EIF), the Court of Justice of the European Union or the European Stability Mechanism (ESM), some topics are important:

  • Digital Single Market, cybersecurity, justice and home affairs, financial services and energy
  • Impact assessments and evaluations of proposed European legislation
  • Policy and interoperability of digital services
  •  Machine learning for connected and automated systems
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III/ Products and services

Our teams aim to add value by providing project and change management, performance improvement, strategic consulting, data management, financial management and security services. Our capabilities include:

  • Online services and information systems modernization, information systems impact analysis
  • Improvement of processes and transactions between users of public services and administrations, simplification of procedures, implementation of electronic invoicing through Peppol
  • Assessment of the performance of government projects, cost/benefit analysis and comparison through benchmarks
  • Drafting of technical and functional specifications
  • Project and program management
  • Drafting of calls for tender, RFI & RFP
  • Security of information systems
  • Migration to the cloud
  • Supply chain and procurement optimization, e-invoicing through Peppol or electronic payments through the internet

Our expertise allows you to make the most of technological progress and better meet the new expectations of citizens and businesses, also allows you to interact more transparently taking into account environmental, social and regulatory constraints.

IV/ Regulation

The regulation related to the interoperability of information systems will allow the systems to complement each other and contribute to facilitate the correct identification of persons as well as to fight against identity fraud and “eIDAS” and in this way to increase confidence in electronic transactions within the internal market.

The Law of 14 December 2021 on electronic invoicing in the context of public procurement and concession contracts, transposing into Luxembourg law the European Directive 2014/55/EU of 16 April 2014.

The General Data Protection Regulation (GDPR) and “Police Justice Directive” on the processing of personal data in criminal matters.

Finegan group

Key figures

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Luxembourg is ranked 3rd in the 2022 eGovernment Benchmark, which compares the maturity of digital public services in 35 countries.

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According to the Digital Economy and Society Index (DESI), Luxembourg ranks eighth in 2022.

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Luxembourg is home to more than 11,000 members of the European civil service.